Our commitment to data protection
Last updated: January 2024
feral-labs is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we meet our obligations and how you can exercise your rights.
feral-labs acts as the data controller for personal information collected through this website and in the course of providing our consulting services.
Contact details:
feral-labs
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
Email: [email protected]
We process personal data under the following lawful bases:
When you submit an enquiry form or subscribe to our communications, you provide consent for us to process your data for the stated purposes. You may withdraw consent at any time by contacting us.
When we provide consulting services, processing of your data is necessary to perform our contractual obligations.
We may process data based on legitimate business interests, including website analytics and service improvement, provided these interests do not override your fundamental rights.
You have the right to request a copy of the personal data we hold about you. We will respond to such requests within one month.
If any personal data we hold is inaccurate or incomplete, you have the right to request correction.
You may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
You may request that we limit how we use your data while we verify its accuracy or consider an objection you have raised.
Where processing is based on consent or contract, you may request a copy of your data in a structured, machine-readable format.
You may object to processing based on legitimate interests. We will cease processing unless we demonstrate compelling legitimate grounds.
We do not currently use automated decision-making or profiling that produces legal effects.
To exercise any of your rights, please contact us at [email protected]. We may need to verify your identity before processing your request. There is no fee for most requests, though we may charge a reasonable fee for manifestly unfounded or excessive requests.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Specific retention periods vary based on the type of data and legal requirements:
We implement appropriate technical and organisational measures to protect personal data, including:
We use third-party service providers to support our operations. All processors are bound by data processing agreements that ensure GDPR compliance.
When data is transferred outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
We review this GDPR notice annually and update it when necessary. Material changes will be communicated through our website.